Introduction to Flow
What is the Flow approach?
Flow is a way of helping people get the full support they need to live the life they want.
Flow is about supporting the workforce across the public sector to have the tools to understand what matters to people (not organisations) and the roles needed to ‘pull in’ support from a whole team so that support flows around the person, people don’t bounce around the system, never getting the support they need increasing failure demand.
Primary Care Flow
Primary Care Flow provides a way of putting person-centred care into practice with a process that supports and provides the workforce with the tools to understand what matters to people and the roles needed to ‘pull in’ support from a whole team so that support flows around the person and people don’t bounce around the system, never getting the support they need and increasing failure demand. The process involves
- exploring what matters to the person
- identifying the best treatment, care and support
- supporting an individual to set goals and thinking about actions they can take to reach them
- bringing a Team Around the Person (TAP)
- Are you feeling stuck with your patient?
- Are there multiple barriers that are getting in the way of your patient’s needs?
- Do you feel there could be multiple agencies and organisations that might be able to help e.g. housing, finance, community-based activities, volunteering etc.
Resources
- Trauma Informed Care – The New Normal – Click Here for Powerpoint Download
- The Power of Everyday Heroes – Click Here for Video Link
- Trauma and the Brain – Click Here for Video Link
Pre-session requirements:
- Explaining Flow to your Patients (high level)
- Script Idea for Introduction Flow to your Patient (scripted).
- Information Sharing Consent form.
- Client Baseline and Progress Evaluation Questions. This is a set of 7 scaling questions. The GP/Professional requests these are completed prior to first conversation for baseline measure. To be followed by a mid-point (after your “What Matters” conversations) and end point evaluation (after Flow interventions).