(05/08/22) update

Partners in Devon, Plymouth and Torbay have worked together to launch a new free and confidential digital mental health and wellbeing service for adults.

Qwell (www.qwell.io), delivered by mental health provider Kooth, will ensure that every adult living in the Devon has access to a choice of support to managing their own emotional health and wellbeing.

NHS Devon, working in partnership with Devon, Plymouth and Torbay Councils, has commissioned Qwell to provide all adults aged 18+ with free, anonymous, confidential digital mental health support.

Qwell offers a safe online space for adults to access therapeutic activities and content including a peer support community

QWELL to deliver a digital mental health support offer to those aged 18+ (08/7/22)

NHS Devon with Public Health colleagues as part of One Devon, have commissioned QWELL to deliver a digital mental health support offer to those aged 18+. The increased need for support for emotional health and wellbeing as a result of the COVID-19 pandemic was a key driver. QWELL will provide a safe space for adults to access activities and content including a peer support community. This includes self-help articles, forums, and discussion boards that are moderated by medical experts. QWELL users can also keep an online journal and monitor their wellbeing via an interactive goal tracker. Sitting alongside the self-help and community support, is an anonymous one-on-one counselling live text chat and messaging counselling service with a team of professionally qualified practitioners. Appointments can be booked in advance or accessed via a drop-in text-based chat and run from midday to 10pm on weekdays and from 6pm to 10pm at the weekend. This provides alternate times for people to access support outside of traditional office hours.

  • The focus of QWELL is very much on promoting positive emotional health and wellbeing and supporting self care.
  • For those familiar with KOOTH (https://www.kooth.com) for the under 18’s, QWELL is the 18+ equivalent. In the same way that KOOTH sits as part of a pathway of support for CYPs, alongside CAMHS and other community based mental health support; it is anticipated that QWELL will play a similar role.
  • This link will take you to an overarching landing page. https://www.qwell.io/   

Recognising the need to ensure that QWELL is integrated into pathways, please could we ask you to: 

Identify key links for QWELL leads to liaise with to ensure that:

a) local information is available to users of QWELL;

b) You are invited to attend presentations that QWELL will be organising to support understanding of QWELL (Alternatively, if there are forums that you would like to invite QWELL into)

c) promote and signpost to QWELL – once you have an understanding of the offer.

Please can you send contact details to:  Katherine.oliverio@devon.gov.uk

Equally, if there are others that you feel should be involved, please can you send details through to Katherine.oliverio@devon.gov.uk or forward on this message to your networks.