Project Overview

The remote monitoring pilot was developed through NHS England’s Innovation for Healthcare Inequalities Programme (InHIP) to improve access to the heart failure team and care for patients who find it more challenging to access the services, and to provide a more intensive follow-up for those at high risk of admission/ readmission to hospital.  InHIP is a collaboration between the Accelerated Access Collaborative (AAC),

NHS England’s National Healthcare Inequalities Improvement Programme and the Health Innovation Network. Devon’s remote monitoring pilot is being delivered by the Royal Devon University Healthcare Trust in partnership with Health Innovation South West

INHip CVD Core 20 Plus 5 Image

Partners

Royal Devon Cardiology Team (North)

Royal Devon Health Inequalities & Partnerships Team

Royal Devon Engagement Team

Health Innovation South West

Health Innovation Network

Accelerated Access Collaborative

NHS England

The problem we are trying to address

In total it’s estimated that more than 900,000 people in the UK have heart failure with around 200,000 new diagnoses every year. [1] HF puts significant pressure on the NHS, accounting for 1 million bed days per year, 2% of the NHS total budget and 5% of all emergency hospital admissions.[2] More than 60,000 people die of HF each year, and inpatient mortality for patients admitted to hospital with HF in England and Wales is 9.2%. This increases to 39% within 12 months of those who survive to discharge. Overall, 50% of people with HF are either readmitted to hospital or die within a year of admission to hospital.[3]

Early diagnosis, comorbidity management, optimal secondary prevention, cardiac rehabilitation (CR) and patient enablement are key to reducing readmission rates for patients living HF. The NHS Long Term Plan (LTP) commitments include:​ people with HF and heart valve disease being better supported by multi-disciplinary teams as part of PCNs ​improved access to and uptake of CR to save lives, improve quality of life and reduce hospital readmissions. The LTP sets a target of 33% of eligible people with HF being offered CR by 2028 the ambition to roll out personalised care to 2.5 million people by March 2024.

The Local Picture

Heart & circulatory diseases kill 3 in 10 people in North Devon, and around 1,100 people have been diagnosed with heart failure by their GP. North Devon has a population of 98,170 with areas of high deprivation, including areas in Barnstaple and Ilfracombe within the top 10% and 20% most deprived in the country. North Devon District Hospital based in Barnstaple, provides a heart failure service for the whole of North Devon, a large coastal and rural constituency, featuring a higher-than-average age distribution. The rural geography, with associated inequalities in access to cardiovascular care (including the monitoring required to safely introduce new medications) presents challenges in providing care and improving outcomes. There are also challenges relating to digital exclusion resulting in inequity of access to services.

Vulnerable and ‘at risk’ groups (including people with comorbidities, severe mental illness and learning disabilities) with HF in North Devon experience barriers to accessing the HF service. We need to understand and address these access barriers.

North Devon District Hospital currently uses non-digital remote monitoring, but the service is limited in scope and not equitable (not available to HFpEF patients and relies on people to be able to afford their own kit at home). Heart failure preserved ejection fraction (HFpEF) patients are known to have high levels of readmission and long inpatient stays (with more comorbidities). Many patients live with a burden of symptoms, and require titration of disease modifying medications.

Close monitoring is required to safely introduce new medication for the cohort and there is a significant gap for outpatients, or people recently discharged home, where some additional information about observations, symptoms and weight, might feed into decision making and improve timeliness of treatment optimisation, enhancing patient outcomes.

Health Inequalities

Health inequalities (deprivation) general

Socio-economically deprived groups have also been shown to have consistently worse outcomes than the most affluent groups. They face a 20% higher risk of all-cause hospitalisation, even after adjustment for other factors. This inequality has persisted for over 20 years.

Health inequalities (Severe Mental Illness) general

People with Severe Mental Illness (SMI) often develop chronic physical health conditions at a younger age than people without SMI, including coronary heart disease (CHD), stroke and heart failure increasing the risk of premature death.

Health inequalities heart failure specific

Though heart failure affects nearly one million people across the UK, diagnosed prevalence varies significantly across different regions. Contrary to popular belief, heart failure is not just a disease of the very old, and many people live with heart failure from an earlier age. While the average age of a UK heart failure patient is 75, this drops to 69 for people from black and minority ethnic backgrounds. The average is in the low 60s for some cohorts, including the most socio-economically deprived. Premature death rates from CVD in the most deprived 10% of the population are almost twice as high in the least deprived 10%.

[1] BHF. 2023. UK factsheet. BHF UK CVD Factsheet

[2] NICE 2018. Resource impact report: Chronic heart failure in adults: diagnosis and management (NG106).

[3] NICOR. 2022. National Heart Failure Audit. NHFA-DOC-2022-FINAL.pdf (nicor.org.uk)

[4] BHF. 2022. Local Statistics | British Heart Foundation (bhf.org.uk)

[5] Devon County Council. 2020. Mid-year population estimates by age and gender – Facts and Figures (devon.gov.uk)

[6] Indices of Deprivation 2015 and 2019 (communities.gov.uk)

The intended beneficiaries

in particular people with HFpEF who are clinically eligible for remote monitoring.

What we want to achieve

to improve access to the heart failure team and care for patients who find it more challenging to access the services, and to provide a more intensive follow up for those at high risk of admission/ readmission to hospital.

The key aim was to develop a 12-month pilot project at North Devon District Hospital to offer enhanced ‘wrap-around’ support to people with heart failure in their homes ensuring they can receive care and treatment that meets their needs in a timely fashion and reducing the need for avoidable hospital admission. The project is seeking to:

–        Improve access to heart failure services to those who may be disadvantaged through rural deprivation, mental health conditions or disability.

–        Support admission avoidance in patients with chronic heart failure who are known to the heart failure team who are assessed as being at risk for acute decompensation.

–        Reduce readmission rates for patients following a heart failure admission. This is to include patients with preserved ejection fraction – who are not currently served in any other way under local commissioning arrangements.

–        Reduce the time taken to optimise disease modifying medicines for patients with a new diagnosis of heart failure (an action by which both mortality and hospitalisation rates are reduced).

How we want to achieve it

  • …for a period of time, following a hospital admission or recent diagnosis of heart failure. This allows the heart failure team to regularly reassess the treatments they offer and ensures that any worsening of symptoms is addressed quickly. Sometimes there is a need to commence a range of medications over a short period of time, this is something that can be done more rapidly when remote monitoring is in place.
  • This service is usually offered at the initial face-to-face consultation, either in the hospital ward or outpatient clinic. This allows the patient and the Heart Failure team to meet each other and plan the most appropriate way for the Heart Failure team to provide follow up care. It also allows for monitoring devices to be given and explained.
  • Patients are given access to ‘Clini- touch’ either via their own tablet/smart phone or a tablet supplied by ‘Spirit Health’. The tablet can be provided with a sim card for patients who do not have internet access to reduce digital exclusion. Information leaflets are provided and there is support available for using the technology.
  • Patients are also provided with a blood pressure monitor and weighing scales. Through the use of this equipment, the heart failure team are able to access a dashboard which contains the patient data. The patients upload a symptom questionnaire and their blood pressure, pulse and weight readings either daily, or on alternate days. This reduces the need for frequent face-to-face appointments, reducing both travel costs and time on waiting lists.
  • Through reviewing this data, the heart failure team are able to avert crisis by responding to new symptoms and changes in blood pressure and pulse. The data provided by remote monitoring also provides information which can be used to inform remote prescribing.
  • The approach of using a digital platform enables information that is triaged, risk rated and with a symptom questionnaire adding context to the physiological data.
  • Whilst on remote monitoring the person with heart failure can telephone the heart failure service, between Monday to Friday 9-5, for advice as needed. The heart failure team will contact those on remote monitoring, for either a video or telephone consultation, at least once weekly for those with stable monitoring information.
  • Where the monitoring raises concerns the team will contact the patient the same day. A face-to-face review can be arranged as needed.
  • Once the patient is discharged from remote monitoring, they are either followed up by their GP or by the heart failure team using our standard follow-up procedure. However, for many patients this is not required as full optimisation of therapies has been achieved remotely.

Timescales

Funding proposals submitted – 14th October 2022

Delivery – from funding approval to March 2024

Funding

InHIP RM income

95,829

33,000

B7 cardiac nurse post (0.6 x 12 months)

20,000

PM0

34,385

platform

8,444

contingency

95,829

Results / Evaluation

…engagement, access and uptake; patient outcomes; staff experience and outcomes; system outcomes if possible.  

 The following outcomes are being measured:   

  • Increase in early supported discharge 
  • #of people referred to remote monitoring
  • Improved access to treatment (including Dapagliflozin, empagloflozin) (target cohort of patients receive optimal treatment)
  • Target cohort of patients have care needs met in timely fashion (time between discharge and contact and discharge and medicines optimisation meets NICE recommendations) (NICE KPI recommends patients who are discharged are contacted within 2 weeks, patients who have medicine optimised are viewed within 2 weeks)
  • Reduction in HF related f-t-f appointments
  • Reduction in heart failure-related 30-day hospital and A&E readmissions (and at 3 and 6 months)
  • Positive patient (family/carers/young carers) experience of the service
  • Patients feel they have the knowledge, support, capability, and motivation to manage their HF at home
  • Positive staff experience  

 Early insights and outcomes from first 4-months of implementation include:

Outcomes

  • 52 patients onboarded
  • Average time to optimisation reduced significantly from 12-18 months to average 8 weeks
  • 23 patients of 38 HFrEF patients were optimised on 4 pillars of guideline directed medical therapy (GDMT)
  • 157 prescriptions for medication changes
  • 92 face-to-face follow-up appointments or home visits saved
  • 14 patients with HFpEF have received specialist input they would not otherwise have received
  • Staff confidence in using a digital remote monitoring platform to support rapid optimisation of GDMT confidently and safely has increased significantly
  • Staff acceptability of the digital pathway and technology from staff is also high.
  • Good patient experience, digital accessibility and confidence – “Excellent to be able to manage my condition from home and not have to travel to appointments, it also frees up appointment times/bed spaces for someone who needs them more than me!”

North Devon Deliverables:

Already achieved:

  • Standard Operating Procedure for remote monitoring
  • Patient Information Leaflet
  • Information Governance specific documentation approved through all forums (inclusive of Data Protection Impact Assessment)

To be achieved:

  • Successful staff recruitment
  • Development of Joint Protocol for Rapid Optimisation of GDMT
  • Reduced outpatient activity and associated costs
  • Increasing access to services for patients living in rural geography
  • Enhanced and timely provision of evidence-based medication
  • Reduced utilisation of acute in-patient services
  • Quad score >15 (excluding mark of exemption) in 100% of patients

Logic Model

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Image of the InHIP Logic Model

Latest Update

Team

  • Angela Tithecott – Lead ACP Heart Failure
  • Poppy Brooks- Lead ACP, Cardiac Support Services, Chair of British Society for HF nurse forum
  • Dr Chris Gibbs – Consultant Cardiologist and Peninsula Cardiac Network lead
  • Dr Marie-Joelle West, PhD – Programme Manager, Health Innovation South West
  • Nic Ferreira – Evaluation Lead, Health Innovation Aouth West
  • Emma Barrie – Operations Lead, RDUHT
  • Alice Higley – Engagement Lead, RDUHT
  • Rich Garrard, Project Manager, RDUHT
  • Andrea Beacham, Programme Manager, RDUHT